Privacy Policy — Chili Auto Outlet

Information We Collect

Information you provide: your name, phone number, email, address, and details you submit through forms on our site (for example, financing pre-qualification, trade-in requests, vehicle inquiries, and appointment requests).

Information collected automatically: device, browser, and usage data collected through cookies and similar technologies.

How We Use Your Information

We use your information to respond to your inquiries, provide vehicle sales and financing services, schedule appointments, deliver notifications you request, and — where you have opted in — send you marketing communications. We also use it for internal operations, customer support, fraud prevention, and legal compliance.

SMS / Text Messaging — Mobile Opt-In

When you provide your mobile phone number and opt in to receive text messages from us, you consent to receive SMS/MMS messages from Chili Auto Outlet at the number you provide. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time; reply HELP for help, or contact us at 5852594700 or chiliautooutlet@gmail.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging opt-in data and consent are collected solely to deliver the messages you asked us to send, and are not used for any other purpose. Your consent to receive text messages is not a condition of any purchase.

How We Share Information

We may share information with service providers who perform services on our behalf (such as our messaging platform and communications carriers), with lenders and financing partners only when you request financing or submit a credit application, and as required by law.

As stated above, your mobile opt-in and SMS consent data are excluded from any sharing for marketing or promotional purposes.

Your Choices

You may opt out of marketing emails using the unsubscribe link, and out of text messages at any time by replying STOP. To request access to or deletion of your information, contact chiliautooutlet@gmail.com.

Data Retention & Security

We retain your information for as long as needed for the purposes described in this policy, and we apply reasonable safeguards to protect it.

Children's Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect their information.

Changes to This Policy

We may update this policy from time to time; the effective date above reflects the latest version. The current version is always available at https://app.gocloseline.com/lot/chili-auto-outlet/privacy.

Contact Us

Chili Auto Outlet

2950 Chili Ave, Rochester, NY 14624

5852594700 or chiliautooutlet@gmail.com