Front pageEditionsWednesday, September 23
The money desk gets smaller while your software stack gets bigger
CarMax trims corporate, another subprime lender heads for the door, and Washington picks a fight over the CFPB — all while vendors line up to answer your phones and value your trades.
CarMax cut 145 corporate jobs — about 4% of head office — in the name of profitability, which is the kind of move a big box makes when the used-car math stops being generous. At the same time, Atlanticus finished selling off its CAR Auto Finance operation, landing in the same week Truist unloaded Regional Acceptance, and Group 1 handed a board seat to a major new institutional shareholder. Read together: capital is rotating out of deep-subprime auto paper and toward operators who can prove margin. If your near-prime and subprime approvals start feeling thinner or the advance rates tighten, this is the weather system behind it — worth calling your lenders now rather than after the first turndown.
The NIADA-backed CFPB Accountability and Reform Act cleared House Financial Services 28-1 — a lopsided committee vote that would restructure the bureau that writes a lot of the rules your F&I office lives under. Meanwhile NADA is formally lobbying Congress to kill the REPAIR Act over vehicle data access, and dealer M&A advisors are saying FTC compliance history is now moving valuations at the closing table. None of this changes what you do today, but all three are worth a read if you sell paper, run service, or ever plan to sell the store.
EpicVIN says nearly 20% of Teslas hitting auction carry salvage titles — more than double the industry average — which is a repair-cost story as much as a wreck story. Cut against a UK study of 47 million inspections finding high-mileage EVs hold up better than comparable gas cars, and the read is that electrics aren't fragile, they're just expensive to fix badly. Add the depreciation curve on loaded German metal — a 2023 XC90 B6 Ultimate with Nappa leather now lands around $44,495, same as a cloth-seat new Pilot — and the acquisition play writes itself. Buy the story the title tells, price the repair risk, and let the badge do your marketing.
CDK found 72% of F&I offices are juggling four or more software systems, which is a polite way of saying the average deal gets retyped three times. Into that mess come more tools: inride's Trade Agent AI now plugs into ACV's ClearCar to push one consistent trade number across every channel, and Numa launched an AI receptionist that routes callers by intent so nobody repeats themselves. The pitch is consolidation; the risk is you end up with system number five. If a tool doesn't kill an existing subscription or a manual step, it's not efficiency — it's overhead with a login.
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